Battery Assist Bikes - Dick's Bike Hire, Portumna, Galway

FAQ’s

Everything You Need to Know Before You Go

FAQ’s2026-03-30T16:11:03+01:00

At Dick’s Bike Hire, we aim to please.

On your arrival, you’ll be warmly greeted by owners Dick and Liz. Dick will help you to select the best bike for your height and will make any necessary adjustments. He will show you how to safely secure children in seats/buggies. Everyone in your party will get a safety helmet and a vizzy vest (a high visibility vest) – yep, nobody’s going to miss you on the streets of Portumna!

Got a question, see if we have the answer below.

If you don’t find what you are looking for simply email us on info@dicksbikehire.ie or use the online form at the bottom of this page.

What happens if I am late returning my bike?2025-03-13T14:35:13+00:00

We hope that you will return your cycles to us on time, however, if something should happen and you are running late we will retain the deposit you left when hiring the cycles. We do ask that wherever possible you try to telephone the centre on 090 97 59404 or 083 434 3480 to let the staff know you will be late. See terms and conditions for charges relating to late return.

Do you have maps of recommended trails?2026-03-30T15:58:39+01:00

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Do you cater for groups?2025-03-13T15:30:38+00:00

We are happy to cater for large parties up to 40. Please contact us if you wish to visit to discuss your requirements and we will be able to advise you further.

Can I take my dog in your buggies?2025-03-13T15:31:10+00:00

No. For hygiene and safety reasons we do not allow dogs into the same buggies that children go in.

Do you hire bikes with stablisers?2025-03-13T15:31:36+00:00

No. We do not offer any cycles with stabilisers. If your child cannot ride or struggles to ride then we hire out Trailers which are towed by an adult rider. If your child is older than 6/7 years old we do have tandems and trikes available as well which are more suitable for older children.

Do you have child seats/trailers?2025-03-13T15:34:10+00:00

Yes, we hire out Trailers which are towed by an adult rider. If your child is older than 6/7 years old we do have tandems and trikes available as well which are more suitable for older children.

Do I need to pay a deposit?2025-03-13T15:36:12+00:00

Yes. The deposit is taken to cover the cost of damage that may be sustained during the course of your hire or to help cover our staff costs if you are late returning your bikes. Deposits will be withheld and/or additional reasonable credit/ debit card charges will be incurred in the event of damage or late return.

Do you supply helmets?2025-03-13T15:37:08+00:00

Yes. Helmets are available free of charge to customers who hire a bike from us and we strongly recommend that everybody wears one. We have a variety of sizes available from toddler up to large adult.

Do I have to book in advance?2025-03-13T15:37:37+00:00

No, but we would recommend it as we are very busy during the summer months.

Do you have electric bikes?2025-03-13T15:39:25+00:00

Yes. We have a large selection of battery assisted bikes (suitable for 16 or older).

Do you operate all year round?2025-03-13T15:40:12+00:00

We are open from February to November.

What happens if I damage my bike?2025-03-13T15:40:38+00:00

Depending on the level of damage sustained to the bicycle, we will keep part or all of the deposit you leave when hiring the cycles and additional reasonable credit/ debit card charges may be incurred.

Is there car parking on-site?2025-03-13T15:41:04+00:00

Yes, there is on-street parking available.

Is there accommodation on-site/nearby?2025-03-13T15:43:16+00:00

Yes. Podumna Glamping Village is located on-site, with a selection of glamping pods and cabins. Ensuite rooms are also available in our main building.

Is there a cafe/shop on-site/nearby?2025-03-13T15:44:02+00:00

No, but we are located in the middle of Portumna town. There is a variety of shops, restaurants and cafes nearby.

Do you offer bikes for people with limited mobility?2026-03-30T15:58:52+01:00

Yes, we now offer a range of Van Raam accessibility bikes designed for people who need extra stability, support or assistance while cycling.

What types of accessible bikes do you have available?2026-03-30T15:59:22+01:00

Our range includes tricycles, companion bikes, and other adaptive bikes designed to suit different needs. Get in touch and we’ll help you choose the right option.

Can I ride an accessible bike if I haven’t cycled in years?2026-03-30T15:59:28+01:00

Absolutely. These bikes are designed to be stable and easy to use, making them ideal for beginners or those returning to cycling.

Are the accessible bikes electric?2026-03-30T16:03:00+01:00

Some of our accessible bikes are electric, providing pedal assistance to make cycling easier and more enjoyable.

Do I need to book accessible bikes in advance?2026-03-30T16:02:25+01:00

Yes, we recommend booking our accessibility bikes in advance as availability can be limited, especially during busy periods.

Ask us a question

If we haven’t answered your question below, fill out the enquiry form below and we will get back to you!

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