FAQ’s

FAQ’s2021-02-18T13:42:30+00:00
FAQ's - Bicycle Rental Portumna, Galway

At Dick’s Bike Hire, we aim to please.

We will do our very best to ensure that you have a fun time exploring Portumna.

On your arrival, you’ll be warmly greeted by owners Dick and Liz. Dick will help you to select the best bike for your height and will make any necessary adjustments. He will show you how to safely secure children in seats/buggies. Everyone in your party will get a safety helmet and a vizzy vest (a high visibility vest) – yep, nobody’s going to miss you on the streets of Portumna!

Got a question, see if we have the answer below.

If you don’t find what you are looking for simply email us on [email protected] or use the online form at the bottom of this page.

Is there a cafe/shop on-site/nearby?2020-11-28T18:41:47+00:00

No, but we are located in the middle of Portumna town. There is a variety of shops, restaurants and cafes nearby.

Is there accommodation on-site/nearby?2020-11-28T18:40:20+00:00

Yes.

Is there car parking on-site?2020-11-28T18:29:12+00:00

Yes, there is on-street parking available.

What happens if I damage my bike?2020-11-28T18:27:59+00:00

Depending on the level of damage sustained to the bicycle, we will keep part or all of the deposit you leave when hiring the cycles and additional reasonable credit/ debit card charges may be incurred.

Do you operate all year round?2020-11-28T18:07:34+00:00

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Do you have electric bikes?2020-11-28T18:19:19+00:00

Yes. You must be 16 or older to ride our pedal-assist electric bikes.

Do I have to book in advance?2020-11-28T18:34:28+00:00

No, but we would recommend it as we are very busy during the summer months.

Do you supply helmets?2020-11-28T18:29:52+00:00

Yes. Helmets are available free of charge to customers who hire a bike from us and we strongly recommend that everybody wears one. We have a variety of sizes available from toddler up to large adult.

Do you have Tandems?2020-11-28T18:12:28+00:00

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Do I need to pay a deposit?2020-11-28T18:17:44+00:00

Yes. The deposit is taken to cover the cost of damage that may be sustained during the course of your hire or to help cover our staff costs if you are late returning your bikes. Deposits will be withheld and/or additional reasonable credit/ debit card charges will be incurred in the event of damage or late return.

Do I need to bring ID?2020-11-28T18:13:27+00:00

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How long can you hire for?2020-11-28T18:14:02+00:00

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Fusce nec vestibulum lorem. Nulla facilisi. Aenean suscipit erat odio, at scelerisque sem facilisis non. Curabitur ac ex sollicitudin, lacinia nunc sit amet, imperdiet leo. Sed at varius sem. Sed suscipit id diam ac consequat. Morbi porta viverra magna suscipit vestibulum. Praesent pretium porta velit.

Do you have child seats/trailers?2020-11-28T18:14:36+00:00

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Do you provide puncture repair kits?2020-11-28T18:15:14+00:00

Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas. Mauris et erat tortor. Nam pharetra vehicula orci, sed ullamcorper sem viverra vehicula. Ut fringilla a odio a posuere. Phasellus interdum ipsum et mi rutrum fringilla. Donec pretium dui vitae mattis cursus. Curabitur vestibulum malesuada lectus, sed tincidunt massa sagittis tempus. Ut nisl purus, interdum vel lacus mattis, gravida tincidunt ante. Pellentesque lacinia ut eros id sollicitudin. Nulla fermentum molestie velit, a lobortis ex aliquet vestibulum. Vestibulum et blandit felis, at tincidunt felis. Interdum et malesuada fames ac ante ipsum primis in faucibus. Quisque in leo eu ex hendrerit tincidunt ac at purus. Nunc scelerisque venenatis facilisis. Sed pharetra rutrum neque, pellentesque accumsan lectus aliquet sed. Curabitur porta lectus eu consectetur tristique.

Sed a felis non erat luctus finibus non fringilla nibh. Donec condimentum bibendum ex ac rhoncus. Sed viverra elit a tellus pellentesque, at vestibulum sapien congue. Etiam nec mollis tortor, at molestie metus. Nulla nec nunc varius, feugiat dui quis, finibus turpis. Suspendisse facilisis, erat at dignissim dignissim, diam elit auctor nibh, at molestie eros purus sed massa.

Do you hire bikes with stablisers?2020-11-28T18:21:14+00:00

No. We do not offer any cycles with stabilisers. If your child cannot ride or struggles to ride then we hire out Trailers which are towed by an adult rider. If your child is older than 6/7 years old we do have tandems and trikes available as well which are more suitable for older children.

Can I take my dog in your buggies?2020-11-28T18:22:25+00:00

No. For hygiene and safety reasons we do not allow dogs into the same buggies that children go in.

Do you cater for groups?2020-11-28T18:38:40+00:00

We are happy to cater for large parties up to 40. Please contact us if you wish to visit to discuss your requirements and we will be able to advise you further.

What happens if I am late returning my bike?2020-11-28T18:26:48+00:00

We hope that you will return your cycles to us on time, however, if something should happen and you are running late we will retain the deposit you left when hiring the cycles. We do ask that wherever possible you try to telephone the centre to let the staff know you will be late. See terms and conditions for charges relating to late return.

Trip Advisor Reviews

Phelim O Connor
Phelim O Connor
2023-08-23
Great Pod Camping spot in one of the hidden Gems of Ireland Went last week with my family and a gang of our friends and families, this place was just fantastic, just a brilliantly relaxing set up pod camping experience. Pods were great, clean and very cosy. Facilities such as toilets, showers and dining area were immaculate, a fantastic communal kitchen that could cater for an entire army. A lovely sheltered outdoor seating area for chilling in the evenings. Campsite is basically in the town centre, but you'd never think it while in the campsite, its so quiet, very handy for getting supplies literally 2 minutes down the road. Portumna is a great little town too, very relaxed and the people are very friendly and down to earth. Lots to see and do nearby, the castle, lake, forest park, this campsite is also a fantastic relaxing base to venture into other places like Galway city, 50 minutes away when we went last Saturday by car. This place is just a really great relaxing fun experience especially for groups that want to book together like we did. The owners are really really lovely people and were very helpful. I can't wait to go back!
Claire B
Claire B
2023-08-18
Magic family memories! I stayed in podumna with my husband & two boys. I could not fault it if I tried. Liz Dick & there lovely daughter could not have been more welcoming & local knowledge hints & tips on where to go & what to do were so helpful. The pod itself was cosy & spotless. The communal kitchen was incredibly well equipped. We got lucky & met 2 other lovely families with kids the same age, toasted marshmallows, swam in the lake went to curleys local pub for trad music & a pint. 2 days was not long enough we will be back & rent the family bikes next time. Loved it!
Gemma C
Gemma C
2023-08-10
Pod Almighty Just back from a wonderful glamping trip here. We stayed in Pod Almighty which sleeps 5. The beds were very comfy, we slept really well. Fantastic facilities - indoor and outdoor dining spaces available, full access to the kitchen, fridge and cupboard space, plenty of toilets and showers available, it is a home away from home. Run by Liz, Dick, Nessa the loveliest people you could meet and all of this right in the centre of town, a little oasis of tranquility. When you go through the gates its like another world, trees and greenery and a real family friendly festival feel. Could not recommend this place enough for a family getaway. The pods are so pretty, cosy and spacious with a lovely little balcony to take in the sun and the beautiful green outdoor space. Got some wonderful recommendations as well for local spots to visit 😊 Wildes chocolate where we made our own bars, Clonmoylan Aviary, took a scenic spin around Lough Derg. So many little touches from our names on the chalkboard sign, the Pods all named quirkily, even the beautiful rabbit Rabbit de Niro! You are joining a community for the duration of your visit which is not something I have found anywhere else I have stayed. Best trip we've had in a long while that must definitely be repeated.
Nicola D
Nicola D
2023-08-01
Incredible Experience Incredible stay! Currently here with my husband and two kids and all I can say is WOW! Everything is catered for…. Facilities/ staff / quirkiness- it’s got it all. Liz and Dick are very generous with their time and local knowledge is in abundance with them. I would most definitely recommend a stay here
Nicola
Nicola
2023-07-17
Perfect Getaway We went to Podumna Village for a hen and it was the best time! Dick and Liz are so genuine and caring, I felt like I was staying with family 🥰 They also had games planned to keep us laughing all day long. The food was amazing, music, drinks, breakfast, hot showers and beautiful pods, I couldn't recommend this place enough. Thank you both so much for such a wonderful weekend, I can't wait to come back ♥️
DayTrip340205
DayTrip340205
2023-07-14
Most amazing Hen night Had my hen night here in June, 25 girls,I cannot reccomend Poduma enough.From the moment we set foot inside the gates until the time we left these guys had thought of everything.From food to decor to projectors and bands the attention to detail in this beautiful place was just UNREAL💗Both Dick and Liz had a family berevement on the day before we arrived,there professionlism was outstanding and as The bride I was not aware of this until my departure.I honestly cannot thank them enough in there time of grief they still had family there to allow my hen night go ahead without a glitch.I will be forever grateful for the memories we made on my hen and the fun and laughs we had.The activities, The band that poduma provided Acoustic Regin got the night started(these guys were so nice) and An caislean the local pub was electric.If I could of planned my own hen I wouldn't of done as good a job💗Thank you to all the team I would recommend to anyone that is fortunate enough to have come across this hidden gem in beautiful Portumna xxx
Helen F
Helen F
2023-07-11
Excellent glamping experience for a family of 4 kids & 2 adults Just back from 2 nights in the amazing Pod Umma Village. There are 6 of us, (4 kids & 2 adults). The family pod was soooo clean and comfortable. And beautifully decorated. The hosts Liz & Dick have thought of everything! They are so personable and made sure we had everything we needed during our stay. The kitchen and dining facilities on site are really well equipped. The town location means you are so close to excellent grocery stores, coffee shops, takeaways etc. We enjoyed exploring the town using the hired bikes. Lots of interesting things locally to see & do! At night, when our younger kids went to sleep, we were able to enjoy a glass of wine sitting immediately outside our pod. It was covered so even the rain wasn’t a problem. And there was the option of sorting ourselves with hot water bottles and blankets so we were very cosy! There is even a book library that you can borrow a book from! A special mention to Jack who works there, he is a really lovely young lad and again looked after us very well, including lighting the fire nightly so the kids could toast marshmallows. From start to finish, everyone couldn’t have been more helpful. This is an excellent glamping experience and we would highly recommend. 💖
Coastal578741
Coastal578741
2023-07-01
Louchella at Podumna Viallge Hen party Booked Podumna village for my best friends hen party after getting the recommendation from my sister who booked a hen party last year for her friend, I have to say so glad we booked here it couldn't of been a more perfect setting for a hen party. We were welcomed by Dick and Liz into the beautiful grounds and stunning setting for our Hen. The food was amazing and service we got was top notch, we had use of the whole place including 2 large fridges in communal kitchen area and it was just perfect for all us girls to enjoy and have a good time without anyone coming into the grounds. The band that played were amazing and had all of us dancing and having the craic. The pods were amazing, all had comfy beds and nice variety of sizes each with sockets for chargers etc, spotlessly clean, aswell as the toilet facilities. Would highly recommend podumna village not only for a hen party but for a family stay aswell, as they do accommodate for family breaks, will defo be back one day with my family for a break loved it 😊
Kate Hogan
Kate Hogan
2023-05-14
Amazing Hen Party We went to Podumna for my twin sister's hen party this weekend and we honestly had the best weekend ever. Dick and Liz are very good at what they do. They were so helpful and full of energy and craic. They provided lovely fresh food, fridges and ice for drinks. They hosted a brilliant activity. We were so well looked after, I would recommend for any hen party!
Michelle A
Michelle A
2023-04-23
Hen Party Booked a hen party of 23 people &l coud not recommend this place enough. It is a very relaxed environment &Dick,Liz &team could not do enough for us.nothing was too much trouble ⁢ really added to our day. The pods are spotless & very cosy & warm. Dick is a great entertainer and took the stress out of the whole day.Such a laugh and relaxin day was had by all .The pubs are lively and also very welcoming. Highly recommend it
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