FAQ’s - Dick's Bike Hire

At Dick’s Bike Hire, we aim to please.

We will do our very best to ensure that you have a fun time exploring Portumna.

On your arrival, you’ll be warmly greeted by owners Dick and Liz. Dick will help you to select the best bike for your height and will make any necessary adjustments. He will show you how to safely secure children in seats/buggies. Everyone in your party will get a safety helmet and a vizzy vest (a high visibility vest) – yep, nobody’s going to miss you on the streets of Portumna!

Got a question, see if we have the answer below.

If you don’t find what you are looking for simply email us on [email protected] or use the online form at the bottom of this page.

Is there a cafe/shop on-site/nearby?Dick2020-11-28T18:41:47+00:00

Is there a cafe/shop on-site/nearby?

No, but we are located in the middle of Portumna town. There is a variety of shops, restaurants and cafes nearby.

Is there accommodation on-site/nearby?Dick2020-11-28T18:40:20+00:00

Is there accommodation on-site/nearby?

Yes.

Is there car parking on-site?Dick2020-11-28T18:29:12+00:00

Is there car parking on-site?

Yes, there is on-street parking available.

What happens if I damage my bike?Dick2020-11-28T18:27:59+00:00

What happens if I damage my bike?

Depending on the level of damage sustained to the bicycle, we will keep part or all of the deposit you leave when hiring the cycles and additional reasonable credit/ debit card charges may be incurred.

Do you operate all year round?Dick2020-11-28T18:07:34+00:00

Do you operate all year round?

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Do you have electric bikes?Dick2020-11-28T18:19:19+00:00

Do you have electric bikes?

Yes. You must be 16 or older to ride our pedal-assist electric bikes.

Do I have to book in advance?Dick2020-11-28T18:34:28+00:00

Do I have to book in advance?

No, but we would recommend it as we are very busy during the summer months.

Do you supply helmets?Dick2020-11-28T18:29:52+00:00

Do you supply helmets?

Yes. Helmets are available free of charge to customers who hire a bike from us and we strongly recommend that everybody wears one. We have a variety of sizes available from toddler up to large adult.

Do you have Tandems?Dick2020-11-28T18:12:28+00:00

Do you have Tandems?

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Do I need to pay a deposit?Dick2020-11-28T18:17:44+00:00

Do I need to pay a deposit?

Yes. The deposit is taken to cover the cost of damage that may be sustained during the course of your hire or to help cover our staff costs if you are late returning your bikes. Deposits will be withheld and/or additional reasonable credit/ debit card charges will be incurred in the event of damage or late return.

Do I need to bring ID?Dick2020-11-28T18:13:27+00:00

Do I need to bring ID?

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How long can you hire for?Dick2020-11-28T18:14:02+00:00

How long can you hire for?

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Do you have child seats/trailers?Dick2020-11-28T18:14:36+00:00

Do you have child seats/trailers?

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Do you provide puncture repair kits?Dick2020-11-28T18:15:14+00:00

Do you provide puncture repair kits?

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Do you hire bikes with stablisers?Dick2020-11-28T18:21:14+00:00

Do you hire bikes with stablisers?

No. We do not offer any cycles with stabilisers. If your child cannot ride or struggles to ride then we hire out Trailers which are towed by an adult rider. If your child is older than 6/7 years old we do have tandems and trikes available as well which are more suitable for older children.

Can I take my dog in your buggies?Dick2020-11-28T18:22:25+00:00

Can I take my dog in your buggies?

No. For hygiene and safety reasons we do not allow dogs into the same buggies that children go in.

Do you cater for groups?Dick2020-11-28T18:38:40+00:00

Do you cater for groups?

We are happy to cater for large parties up to 40. Please contact us if you wish to visit to discuss your requirements and we will be able to advise you further.

What happens if I am late returning my bike?Dick2020-11-28T18:26:48+00:00

What happens if I am late returning my bike?

We hope that you will return your cycles to us on time, however, if something should happen and you are running late we will retain the deposit you left when hiring the cycles. We do ask that wherever possible you try to telephone the centre to let the staff know you will be late. See terms and conditions for charges relating to late return.

Trip Advisor Reviews

MFinch

2021-08-27

Teens and Trips What a find. Wonderful family business with amazing facilities and comfort. Perfect location with swimming in the lake less then 5 mins away, forest Park to explore, late night fire pit, visuals on site transform you into feeling you having your own mini festival. Friendly warm atmosphere and a wonderful night's sleep. Don't not go it is a place not to be missed. Thanks to Dick, Liz and Grace who are so welcoming and informative.

Susanna N

2021-08-07

Top class holiday experience What can we say only this was a top class holiday from start to finish. We brought our 16 year old son and his 2 pals for 5 nights. They enjoyed every minute and want To go back ASAP. Liz, Dick and staff were so friendly and helpful. Our pod was comfortable and fit 5 of us easily. The facilities were spotless and spacious. Everything we needed was available for us. There was something to do everyday, the lads were never bored. I can’t recommend Podumna village highly enough. We all miss dick and co. Very much and wish them the best through these difficult times. We will definitely be back.

Laura M

2021-08-01

Derry girls hen Where do I begin!!! I could write a chapter. I don’t even normally write reviews but I’ve never felt the need to as much as now. before I even arrived I felt like giving dick 10/10 for all his help planning the hen during covid times, he was so helpful. The hen weekend couldn’t have been more perfect. Liz and dick and the whole family are so good! Nothing was a bother. The food was amazing!!! The bbq and chips were one of best I ever had. The band was a highlight for me. It honestly was so much fun! I didn’t want it to end! T here we’re so many lovely touches like a suprise lift for the Bride on a bike and a lovely boat trip! Everyone we met in the village were so lovely too! What a great place! Amazing for a hen but also for families and couples too. Couldn’t recommend it more! I’ll be back in the future! Special shout out to Ben, nessa and grace too! Thank you so much !!!! Love all the Derry girls x

Martin & Tammy Mulhare

2021-07-16

Top Class Holiday Experience We went for a short family vacation to Podumna. What can I say from start to finish it was an excellent experience. Our 2 children could not have been happier playing in the courtyard with other kids in the evening. Dick, Liz and all their staff could not have been more helpful if they tried. They gave great advise in relation to local restaurants, sites to see and general banter and craic. From the pods, to the lawns and grounds, to the toilets and showers it is immaculately clean and well kept. We could not recommend this gem enough to others. We will most certainly be back for this experience again. Top class!

Claire

2021-07-08

✨Great Staycation ✨ Three friends and I visited Pod Umna, and it was such a great experience! Liz and Dick are so lovely, and a shout to Grace who was so helpful too! ☺️ We also rented bikes and took a cycle down to the lake, castle and the forest trail! Fantastic, clean facilities too! Couldn’t ask for better! I would 💯 recommend to groups staycationing!

ianireland

2021-06-24

Absolutely amazing - The whole family had an amazing time We spent 2 nights Glamping in Pod Umma and we absolutely loved it. The kids had a great time and we did too. The accommodation, facility and location are all excellent. The family and team that run this facility really makes this place special. They are so friendly, fun and helpful. Thank you Dick, Liz and team. It's also such a central location and so many things were close by. We cycled (bikes available on site), swam, went kayaking, splatball, Go Karting etc. Our only regret is not staying longer. We will definitely go back.

Dublin Family of five

2021-06-24

Fantastic fun and great value and a 200,000 welcomes from Dick and Elizbeth The facilities were first class and very clean and tidy. We had the Vintage Lodge and it slept 5 comfortably. Again, clean to a high standard...this is important when everyone you are traveling with is fussy!!! The location is smack bang in the middle of the town so everything is a short walk away. Great restaurant around the corner is O'Meara's -- or you have have a BBQ at Pod Umna...Dick is a dab hand on the grill. You get your own fridge space and their kitchen is full stainless steel catering spec. The children (3 girls 7 7 10y) loved it, they made friends instantly with the other children as they toasted marshmallows by he fire --- 10 out of 10...many thank to the Pod Umna team

rossie87

2021-06-14

Such a great place Got back last night from Podumna and felt the need to leave a prompt review. This place is seriously class and fully deserves a 5 star review. This was our first time "glamping" with our little girl who is two. We regularly go camping so this was a nice change. Our pod was suitable for a family of 4 and had 4 single beds. There are larger and smaller available and all looked lovely. The great thing about the pod is that the beds are fully dressed and the mattresses are comfy. There was a heater but we didn't need to use it. There was plenty of bedding and spare pillows. The facilities are really good, there is a dining room, a kitchen that is fully kitted out, fridge space for each pod, dry storage crates for each pod, plenty of space to eat outdoors and what we liked in particular was that each pod had a picnic bench. The site was gates that are closed which makes it super safe for kids to roam around with some freedom. Showers and toilets were spotless and never busy, even though the site was fully booked. The owners of this place are really what make this place special. They are friendly in a genuine way and are very personable. Dick even remembered our little girls two teddy's names. I have trouble remembering their names myself so god bless his attention to detail. Attention to detail is actually one of the strong points in Podumna, every single thing you could possibly think of needing was catered for, and in a modern but quirky kind of way. Everything seems well thought out and carefully put together. I almost forgot to mention the chickens and rabbit that were close by to the pods. Our daughter loved them, they were so cute. We would love to go back. I'll be spreading the word about how great we think this place is! Thanks Dick and Liz.

Ed C

2021-06-10

Weekend stay Really first class. Dick and Liz are the friendliest, most helpful hosts. They couldn't do enough, and kept the kids happy with the rabbits and hens. Very relaxing and a lovely quiet environment. There were couples, a gang of young women from Mayo, a gang of Brazilians and families all staying when we were there. A great mix. The pods are really cosy; well designed; feel brand new. Dick puts a fire on at night. There's a big kitchen for cooking, fridges, storage, showers, indoor tables for eating at, bike hire, books. Portumna Castle and cafe is a short walk, also the marina, forest trails and a short drive to the Lough Derg swimming spot W9th lifeguard on duty). We'll be back and hopefully book out the whole place for a massive party without the kids lol.

Darren B

2021-06-10

10 out of 10! Where do I start! From the warm welcome we got from Dick and Liz, to comfy pods, spotless facilities, the rabbits and chickens, dining area, this place is a must stay! We will definitely be back again. So much to do in Portumna. Dick and Liz were so helpful with recommendations for food, places to see and things to do. 10 out of 10. We can't wait to go back!